Privacy Policy

1. Information We Collect

Marksheet+ collects and processes information necessary to provide its services to educational institutions and their stakeholders.

1.1 Institutional and Administrative Information

• Institution name and details
• Administrator and staff contact information
• Institutional configuration and operational data

1.2 Student Information

• Student name and identification details
• Class, section, and academic records
• Attendance records
• Examination results and assessments
• Other academic or administrative records maintained by the institution

1.3 Parent or Guardian Information

• Parent or guardian name
• Contact information (phone number, email address)
• Communication records related to student progress or institutional updates

1.4 Staff and Teacher Information

• Teacher or staff names
• Contact information
• Assigned classes or roles within the institution

1.5 Financial and Fee Information

• Fee records and payment history
• Financial transactions associated with school services

1.6 Technical and Usage Data

• Device information
• IP address
• Browser type and operating system
• Login activity and usage data
• Cookies and session identifiers

2. How We Use the Information

The information collected through Marksheet+ is used to:

• Provide and maintain the platform's services
• Enable schools to manage academic and administrative processes
• Facilitate communication between schools, teachers, parents, and students
• Process financial records and fee transactions
• Improve platform performance, functionality, and user experience
• Monitor system security and prevent unauthorized access
• Comply with applicable legal and regulatory obligations

Marksheet+ processes data solely for the purpose of delivering and improving its services to educational institutions.

3. Data Ownership and Institutional Responsibility

Educational institutions using Marksheet+ are the owners and controllers of the data they upload or manage within the platform. Marksheet+ acts as a service provider and data processor, operating the platform on behalf of schools.

Institutions are responsible for:

• Ensuring the accuracy of the data they upload
• Obtaining necessary permissions or consent from parents or guardians where required
• Managing access rights for staff and administrators within their organization

4. Children's Privacy

Marksheet+ is used by educational institutions that manage information related to students, many of whom may be minors. Educational institutions using the platform are responsible for obtaining appropriate parental or guardian consent where required by applicable laws, and for ensuring that student information is uploaded and managed in compliance with relevant regulations.

Marksheet+ does not knowingly collect personal information directly from children without institutional authorization.

5. Data Sharing and Disclosure

Marksheet+ does not sell, rent, or trade personal data to third parties. Information may be shared only in the following circumstances:

5.1 Service Providers

We may share limited data with trusted third-party service providers that support our operations, such as payment gateway providers, cloud infrastructure providers, and analytics services such as Google Analytics. These providers are required to maintain appropriate confidentiality and data protection standards.

5.2 Legal Requirements

We may disclose information when required to do so by law, regulation, or valid legal process.

5.3 Institutional Access

Information uploaded by an educational institution is accessible only to authorized users within that institution according to their assigned roles and permissions.

6. Cookies and Tracking Technologies

Marksheet+ uses cookies and similar technologies to enhance platform functionality and improve user experience. Cookies may be used to maintain secure login sessions, remember user preferences, analyze platform usage through services such as Google Analytics, and improve system performance and reliability.

Users may manage cookie preferences through their browser settings; however, disabling cookies may affect certain platform functionalities.

7. Data Security

Marksheet+ implements appropriate technical and organizational security measures to protect data from unauthorized access, alteration, disclosure, or destruction. These measures may include secure cloud-based infrastructure, role-based access control, encryption where appropriate, monitoring and logging of system activity, and secure authentication procedures.

While we strive to protect user data, no digital platform can guarantee absolute security, and users should also take appropriate precautions to protect their login credentials.

8. Data Security and Compliance Standards

Marksheet+ is committed to maintaining responsible data protection practices consistent with widely accepted international data security principles. Where applicable, Marksheet+ aims to follow generally recognized principles of data protection, including:

• Data minimization — collecting only information necessary to provide services
• Purpose limitation — using data solely for legitimate operational purposes
• Access control — ensuring that only authorized users can access institutional data
• Security safeguards — implementing technical and organizational security protections

As Marksheet+ expands its services internationally, we may adopt additional compliance measures aligned with evolving global data protection standards.

9. Data Retention

Marksheet+ retains information for as long as necessary to provide services to educational institutions. Data stored on the platform may remain available while the institution maintains an active account or subscription. Upon termination of service, data may be retained for a limited period for operational, legal, or backup purposes before being securely deleted or anonymized.

10. International Data Transfers

Marksheet+ currently operates primarily in Pakistan but may expand its services internationally. In such cases, data may be processed or stored in different jurisdictions while maintaining appropriate safeguards to ensure data protection standards are upheld.

11. User Rights

Depending on applicable laws and institutional policies, users may have the right to:

• Request access to their personal information
• Request correction of inaccurate data
• Request deletion of certain information where applicable

Requests relating to student or institutional data should generally be directed to the educational institution administering the account.

12. Third-Party Links and Services

The Marksheet+ platform or website may contain links to third-party websites or services. Marksheet+ is not responsible for the privacy practices or content of such external platforms. Users are encouraged to review the privacy policies of those third parties.

13. Changes to This Privacy Policy

Marksheet+ may update or modify this Privacy Policy from time to time to reflect changes in our services, technological developments, legal requirements, or operational practices. Any updates will be published on our website with a revised effective date. Users are encouraged to review this Privacy Policy periodically to stay informed about how their information is protected.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact:

Nimbleloop Technologies (SMC-PVT) Ltd.
Lahore, Pakistan
info@nimbleloop.dev